Employee Development Opportunities for CVTs (Local Communities)

To foster intergovernmental collaboration, Oakland County Human Resources offers affordable training courses to local communities for their employees. These courses are designed to help organizations discover new and innovative approaches to improving efficiency while maintaining or enhancing current service levels.

Current Rates

• Half-day in-person sessions $90
• Full-day in-person sessions $125
• E-Learning $50 annual fee for unlimited courses
• Hundreds of professional development courses through Workday and Skillsoft Percipio

Instructor-Led Courses

We offer up to 40 professional development courses that encompass the following competency areas: Interpersonal, Collaboration, Self-Management, Leadership, and Management/Supervisory skills. Most of our courses are offered twice a year as either half-day or full-day courses.

e-Learning Courses

e-Learning courses serve as an excellent supplement to classroom training, offering immediate access to knowledge and skill development. With hundreds of courses available, you can learn at your own pace and from the convenience of your computer. Our e-Learning offerings are powered by Skillsoft, a trusted partner and global leader in high-quality, cloud-based learning solutions.

Course Location

Our training courses are generally held at our Executive Office building 41W, 2100 Pontiac Lake Rd. Waterford, MI. 48328, unless otherwise noted.

Hosting a Session

Oakland County's goal is to work with local communities to provide training courses to their employees at a low cost to individual municipalities. If it is not conducive for your staff to attend training on-site, we are able to travel to local municipalities that express an interest in hosting our training courses. Please contact us for costs and guidelines. A Request to Hosting Agreement form must be sent to us to review you organization's request. A member of our team will reach out to the main contact on the request for more details.

Contact us at hrtraining@oakgov.com for more details or to sign up.

2025-26 Training Course List

Training

Success in Customer Service  (Collaboration Skills)
Explore how you can provide the best possible customer service by discussing how mastering specific skills can lead you to successful interactions.
Register/View Upcoming Dates

Goal Setting for Employees (Collaboration Skills)
Goal setting can unleash the hope of opportunity and the power of action. This half-day session offers a new take on SMART goals and explores the latest research regarding motivation and goal setting.
Goal Setting for Employees - Workday

Conflict Resolution (Conflict Management)
Conflict is a natural part of human interaction and can occur in various situations.
Learning effective conflict resolution techniques can help build stronger relationships and increase efficiency in your job.
Conflict Resolution - Workday

Difficult Conversations (Interpersonal Skills)
One of the most difficult parts of being in a supervisory or management role is having to initiate difficult conversations. These are often about things that go beyond us – interpersonal conflict between colleagues, performance issues, dress code, or hygiene. Talking about these things isn’t easy. Come practice a healthy communication model, identify and avoid common communication pitfalls in difficult conversations, and facilitate difficult conversations.
Difficult Conversations - Workday

Effective Listening (Interpersonal Skills)
Effective listening can lead to clearer communication and build more effective relationships with your colleagues, manager, and clients. For leadership, effective listening can enable powerful coaching which can lead to better problem solving and team cohesion.  Come explore how to listen to understand rather than to respond. 
Effective Listening - Workday

Fostering Accountability (Interpersonal Skills)
Join us as we dive into what accountability is, what it looks like, and how you can become an accountability champion. Participants will walk away with a deeper understanding of why accountability matters on both an individual and on a big picture level.
Register/View Upcoming Dates

Critical Thinking: Unlock Analytical Potential (Interpersonal Skills)
Explore ways to deepen your critical thinking abilities, this training equips you to stand out on your team through decision making, ability to act, and problem solve.
Register/View Upcoming Dates

Managing Time Effectively (People Management)
Improve your personal productivity and learn the basics of effective time management habits. Topics include how to effectively plan, organize and prioritize to increase productivity, reduce stress, and ultimately achieve a more balanced life.
Managing Time Effectively - Workday

Developing Emotional Intelligence in the Workplace (Social Intelligence)
Emotional intelligence skills are critical to workplace success and prove to be a key indicator of human performance and development. Practicing Emotional Intelligence through the four key dimensions of leadership will increase work satisfaction, create trust, and foster organizational commitment and loyalty.  Course content includes self-assessment, discussion, and case study analysis.
Developing Emotional Intelligence in the Workplace - Workday

Emotional Intelligence: Mastering Anger Management and Self-Regulation (Social Intelligence)
Increase your self-awareness, look at Emotional Intelligence (EI), and explore the nature and physiology of anger when your brain perceives a threat. Practice strategies for managing anger and self-regulation during this course.  By interrupting our thought patterns, we can work toward better communication and resolutions. The course ends with stress management and relaxation techniques while examining how to build healthy resilience and coping mechanisms.
Emotional Intelligence: Mastering Anger Management and Self-Regulation - Workday

Overcoming Imposter Thinking (Social Intelligence)
Imposter thinking can affect anyone—no matter their social status, work background, skill level, or degree of expertise. Learn effective coping strategies, as well as how to empower others around you while cultivating a growth mindset and promoting a positive environment.
Overcoming Imposter Thinking - Workday

Engaging a Multigenerational Workforce (Social Intelligence)
In this training, we will explore the 5 generations that make up our current workforce, learn what makes them unique, find ways to encourage their strengths, and develop tools to help foster your multigenerational team.
Register/View Upcoming Dates

Collective Bargaining Agreement (CBA) (Industry Expertise)
Examine a CBA (Collective Bargaining Agreement) and learn how to read one? A representative from the Labor Relations unit will discuss a broad overview of the two main Master Agreements with the IEBW and UAW. We will discuss the Grievance Procedure, Progressive Discipline, Arbitration, Management Rights, ULP (unfair Labor Practice) and our Zero Tolerance for Retaliation policy.
Collective Bargaining Agreement (CBA) - Workday

Workshops

Communication 101 Workshop (Interpersonal Skills)
Communication can be challenging in the world of emails, messages, texts, and conversations.  Learn the common pitfalls of poor communication, the downside to failed communication, and the winning strategy of communicating well.
Principles of Communication 101 - Workday

Conduct an Effective Meeting Workshop (People Management)
We have all attended meetings that we leave questioning if there was even a point. Avoid that and learn how to conduct truly productive and effective meetings based on your goals, your team, and your leadership style. Through this workshop you will gain hands-on practice to ensure that all your meetings will be fruitful.
Register/View Upcoming Dates

Feedback 360 Workshop (Social Intelligence)
Giving, receiving, and requesting feedback can be tricky to navigate and manage.  Learn to select words carefully, and place meaning behind those words.  What do we do with the feedback once it’s received? Explore how to implement suggestions and foster growth in our careers and lives?  Join us as we explore and practice feedback from multiple angles.
Feedback 360 - Workday

Master Stress and Resiliency Workshop (Social Intelligence)
Updated from: Manage Stress & Develop Resilience
Come gain an understanding of the relationship between mind and body in stress, the common causes of long and short-term stress, and techniques to deal with and reduce stress. Explore resilience and how to build and develop resiliency to reduce stress. Practice living your best, most balanced life.
Master Stress and Resiliency - Workday

Discover your Learning Style Workshop (Social Intelligence)
Come explore different learning styles along with brain dominance to maximize your potential and growth.  Come prepared to roll up your sleeves to discover your dominate style and to practice strategies that enhance your learning experience. Whether you’re a visual, aural/auditory, read/write, or a kinesthetic learner, you can make the most of your strengths.
Discover your Learning Style - Workday

Emotional Intelligence: Developing a Growth Mindset Workshop (Social Intelligence)       
In this session, learn how you can ensure your own success by cultivating a mindset that fosters growth. Leave with the tools you need to reframe your thinking, prioritization, and decision-making process.
Register/View Upcoming Courses

Power Hours

Managing Up (Collaboration Skills)
This virtual, power-hour course explores how to effectively manage up through communication, collaboration, accountability, and intention. We will explore how to improve these skills and others, and how managing up is a valuable piece to being the best team member you can be.
Register/View Upcoming Dates

Power in Collaboration (Collaboration Skills)
Explore tools, tips, and tricks of successful collaboration and how you can make it work for you.
Register/View Upcoming Dates

Leading with Humility (People Management)
In the spirit of great leaders like Nelson Mandela, Winston Churchill, and Mother Theresa, we will dive into what sets apart these remarkable leaders. We will examine how they moved people to kindness and compassion, using humility and empathy. Sharpen your leadership skills in the Power Hour!
Leading with Humility - Workday

Leadership Training

Goal Setting for Leaders (Collaboration Skills)
Goal setting can unleash the hope of opportunity and the power of action. This half-day session offers a new take on SMART goals and explores the latest research regarding motivation and goal setting.
Goal Setting for Leaders - Workday

Change Management Strategies for Leaders (Conflict Management)
Updated from: Effective Leadership through Change Management
Change is inevitable. Leading change requires successful leaders to have a process for managing change. This course will provide strategies for overcoming resistance to change and steps to help successfully lead your team through the change process.
Change Management Strategies for Leaders - Workday

Communication for Leaders (Interpersonal Skills)
Updated from: Effective Leader and Communication
There’s a world of difference between managing and leading. Communication is more than what you say-it’s how you say it. Clear communication is among the most important tools of effective management. Communication for Leaders presents clear techniques to improve communication. Teaching you to talk, so people listen.
Communication for Leaders - Workday

County Required Training for Interviewers (People Management)
The following training must be completed for any employee involved in conducting interviews. Course includes: Conducting a Hiring Interview, Writing Behavioral Interview Questions, Interview Questions to Avoid, Applicant Screening, Successful On-boarding, Understanding Unconscious Bias, and Overcoming Unconscious Bias.
County Required Training for Interviewers - Workday

Principles of Leadership I (Basics) (People Management)
Updated from: So, You’re the Leader
***STRONGLY RECOMMENDED within the first 2 years of becoming a leader***
Designed to provide new supervisors, managers, administrators, or anyone in a new leadership role with the tools needed to succeed.  Explore the art of delegating, scheduling team check-ins, following up, providing feedback, vision casting, building trust, fostering accountability, and leading with your dominant leadership style.
Principles of Leadership Basics - Workday

Principles of Leadership II (Labor) (People Management)
Updated from: So, You’re the Leader, part 2
This course is ***STRONGLY RECOMMENDED for anyone Supervisor level and above***
This course, presented by Labor Relations, will equip you to confidently manage employee performance through effective documentation, discipline, and appraisals. We will also cover collective bargaining and FMLA compliance. Participants will engage in hands-on case analysis and have ample opportunity for questions and answers with labor relations experts.
Principles of Labor - Workday

Principles of Leadership III (Policy) (People Management)
Designed to equip organizational leaders with knowledge, tools, and strategies to foster a civil, inclusive, and legally compliant workplace while effectively managing policies, performance, and safety concerns.
Principles of Policy - Workday

Engaging Employees (People Management)
Updated from: Motivating and Engaging Employees
Obtain a real-world understanding of employee motivation and engagement to build the emotional commitment level of your team. Employee engagement is a workplace approach resulting in the right conditions for all team members to give their best daily, commit to their organization’s goals and values, and contribute to organizational success while building an enhanced sense of well-being.
Engaging Employees - Workday

Employee Performance Review and Individual Development Plan (IDP) (People Management)
Designed for Supervisor level and above to understand the importance of Performance Reviews and IDPs, as well as how to navigate them in Workday.
Employee Performance Review and Individual Development Plan (IDP) - Workday

Feedback 360 for Leaders Workshop (People Management)
Quality leaders understand that success hinges on quality feedback.  Explore how the giving, receiving, and requesting aspects of feedback will lead your team to thriving success. Increase your understanding of the delivery, the follow-up, and the outcomes of intentional feedback.
Feedback 360 for Leaders - Workday