Education & Training

Oakland’s NEXT: Help Desk Administrator

young professional programs

Complete a FREE certificate training program right from home

Certified help desk administrators, responsible for computer system troubleshooting and support, are in hot demand. In southeast Michigan, there are several thousand job postings annually, according to the Workforce Intelligence Network - 2,563 during the third quarter of 2020, alone. 

Eligible young adults can join their ranks through a partnership between Oakland County Michigan Works! and training provider MedCerts.

Apply Online

Applicant Requirements:

  • 18-24 years old
  • High School Degree or GED
  • Commit to 18-week course
  • Must begin online classes by March 31, 2021


  • $14.14 to $21.88 per hour


  • $1,000 incentive for completing program
  • FREE laptop computer to keep

Complete the certificate training program right from home. Certifications earned:

Additional Certificate Programs

young professionals

Complete a FREE certificate training program right from home

Qualified participants receive free tuition, with the opportunity to earn a certification. A free laptop computer is provided to each program participant, as well. In addition to obtaining a certification, participants can access financial management and career readiness courses online.

There are financial incentives for youth that complete all requirements. Job search assistance after completion of the program also is available.

Apply Online

Information Technology

PC Technician
(Average Wage: $19.76/Hour* )


CNC Operator

(Average Wage: $19.00/Hour*)

Health Care

Medical Front Office Administrator
(Average Wage: $17.17/Hour* )

Pharmacy Technician 
(Average Wage: $16.32/Hour* )

Medical Administrative Customer Service
(Average Wage: $16.69/Hour* )

*Source: O*NET

Once your application is complete, a Youth Coordinator will contact you directly within 24-48 hours!