Business Resource Network

Oakland County Business Resource Network

Oakland County Michigan Works! has partnered with the Oakland Livingston Human Service Agency (OLHSA) to launch the Business Resource Network employee retention assistance program to help county businesses keep their workers, a challenge given today’s record-low unemployment and competitive job market across the region.

The strategies and resources provided by the success coaches in similar programs can increase employee retention to 90 percent or higher, according to the Employee Resource Network - USA. This saves employers about $3,500 or more in training costs per employee, based on data from a sample of state businesses.

“We want to help companies keep their employees happy and, on the job,” said Jennifer Llewellyn, director of the Oakland County Michigan Works! agency. “The Business Resource Network not only connects employees to company, public and nonprofit resources, but also provides financial literacy lessons and other essential training.”

How it Works

The program is patterned after similar ones in Michigan and other parts of the country, giving employers access to an OLHSA “success coach” who will connect employees with resources to help them address a broad range of issues outside of work.

The BRN model matches 5-10 businesses with a dedicated success coach who commits several hours each week to visit each employer. The success coach meets with employees individually on a confidential basis. The BRN meets as a group monthly to receive an aggregate report from the success coach, as well as troubleshoot work barriers on a higher level, developing solutions to common problems across the network’s workforce.

Issues Addressed by BRN

  • ​Stress Management
  • Affordable Childcare
  • Public Benefits
  • Relationship Management
  • Caring for Aging Parents
  • Substance Abuse
  • Transportation Concerns
  • Housing/Foreclosure Assistance
  • Hardship Loan and Saving Programs
  • Childcare Needs
  • Budgeting and Financial Literacy
  • Workplace Stability

Participation in the Business Resource Network is voluntary. To become a member, an employer pays an annual membership fee. Oakland County Michigan Works! is providing the facilitation, as well as success coach services, at no charge to employers through March 2021, thanks to a state grant. Companies will then have the option of continuing their membership. Details of the renewal process and pricing are under development.

For more information, please contact

Liz Rivard-Weston, Retention Services Coordinator
Oakland County Michigan Works!

Press Releases & Documents

Press Release: Michigan Works! Study Finds Median Cost to Replace a Worker in Oakland County Ranges from $6,000-$30,000
Presentation: Oakland County Employee Turnover Study Briefing – August 6, 2019
Press Release: Oakland County Michigan Works! Launches Business Resource Network
Business Resource Network: Employer Flyer

 Oakland County Michigan Works! Office Locations