Visiting An Inmate

Visiting An Inmate

Click the link below to schedule your visit with an inmate, or to register for a visitation account.

http://www.icsvideovisit.com/oakland

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The following rules and regulations apply for both in-facility video visits and home video visits.

  • NO persons under the age of eighteen (18) will be admitted for any visit. NOTE: The only exception is for N-Dorm Inmate Workers (Trusties) who may have one (1) child per visit accompanied by an adult.
  • NON-ACCEPTABLE CLOTHING:  transparent clothing, tank/tube tops, bathing suits, or any other inappropriate attire.
  • TERMINATION OF VISIT:  A visit may be denied or terminated under the following circumstances:
    • Visitors under the influence of drugs or alcohol.
    • Failure to prevent children from disturbing other persons in the visiting area.
    • Loud or disruptive behavior.
  • Inmates are allowed one (1) visit per week. (The visitation week begins each Wednesday)
  • All visits are thirty (30) minutes in length.  NOTE: Inmate Workers (Trusties) are allowed two 30-minute visits, and if visitors would like them back-to-back for a total of 1 hour, there is a mandatory waiting period of 10 minutes between each 30 minute visit.   
  • At NO time will children be left unattended in the lobby.
  • Active probationers, parolees, or individuals on any form of conditional court or institutional release programs must have the permission of the supervising authority to visit a specific inmate.
  • Visiting hours for professionals are Monday through Sunday 7am until 8:45pm. All professionals shall be out of the jail facility by 8:45pm. 

VISITING SCHEDULE

There is no visitation on Mondays and Tuesdays, except for professional visits. Visitation will be scheduled on a first-come, first-served basis.  All visitors will be required to create an account through www.ICSolutions.com 

ALLOWED VISITING TIMES:

Wednesday through Friday 

1:15 p.m., 2:00 p.m., 2:45 p.m., 3:30 p.m., 4:15 p.m., 5:00 p.m., 5:45 p.m., 6:30 p.m., 7:15 p.m., 8:00 p.m.

Saturday and Sunday

9:15 a.m., 10:00 a.m., 10:45 a.m., 11:30 a.m., 12:15 p.m., 1:00 p.m., 1:45 p.m., 2:30 p.m., 3:15 p.m., 4:00 p.m.

  • Family members/friends must schedule visits 48 hours in advance and may schedule up to 2 weeks prior.  All inmate visits are 30 minutes in length. 
  • The video visitation unit device will shut off automatically after 30 minutes.
  • If the visitor does not show-up for the scheduled visit, the missed visit will count as a visit for the week. If the visitor is late, visiting time is lost. 
  • The visitation week starts on Wednesday and runs through Sunday
CREATING A VISITATION ACCOUNT

All visitors must create an account and register for inmate visitation.  Refer to www.ICSolutions.com on how to register and schedule visitation sessions.

HOME VIDEO VISITATION

Inmate visitation can also take place from your home at a cost of $15.00 for 30 minutes.  All visits are monitored and will be terminated if necessary.  The same rules will apply regarding dress code and other violations that could terminate the visit.   

  INMATE INFORMATION IS AVAILABLE DURING LOBBY HOURS  
Monday through Sunday 7:00 a.m. until 8:45 p.m.  
DIAL 248-858-1800   OR   248-858-1801 – 24 HRS

INMATE PHONE SERVICE:
1-888-506-8407  www.ICSolutions.com

INMATE VIDEO VISITATION FROM HOME:
1-888-646-9437  Video Visitation

INMATE LOCATOR:   http://www.oakgov.com/sheriff   
(To find an inmate's charges, holds, and bond amount)
PRISONER INFORMATION E-MAIL:   prisonerinfo@oakgov.com 

INMATE ACCOUNT DEPOSITS

Deposits into an inmate's account can be made by cash or money order at the Inmate Visitation Desk daily between the hours of 7:30 a.m. and 8:45 p.m.

You may also use the kiosk located in the Inmate Visitation Lobby to make cash or credit card deposits.

MAIL REQUIREMENTS/RESTRICTIONS

Only plain cards and letters shall be accepted. No glues, ink stamps, glitter, stains, white out, lipstick, perfume, tape, etc. are permitted.  The following items will NOT be permitted: 

  • News clippings or blank paper 
  • Photographs or cards larger than 5x7 
  • 10 picture limit 
  • Crayons, markers or stickers 
  • Stamps or envelopes
  • Instant photos
  • Nude photographs, pornographic, sexually explicit photographs or inappropriate pictures.

Books, magazines and newspapers must come directly from the publisher or internet distributor.  All books must be a new paperback.  All items received will be inspected for contraband.

All mailed envelopes must include the inmate's name, inmate number and cell location. Otherwise, a delay in delivery may occur.

NOTE:  The Jail does not receive mail on Saturdays, Sundays or on county holidays.

MAIL AND MONEY ORDERS MUST BE ADDRESSED TO THE INMATE AS FOLLOWS:

INMATE'S NAME (Cell Location and Inmate Number)
P.O. BOX 436017
PONTIAC MI 48343

DO NOT SEND CASH THROUGH THE MAIL

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