Modified Service NoticeDue to the Coronavirus (COVID-19) precautions in place, and in an effort to limit public exposure to the contagion, the Oakland County Sheriff's Office is continuing the suspension of certain non-emergency public services until further notice. Inmate on-site video visitation has resumed as before, but visitors are encouraged to schedule remote visits whenever possible. Visitors are once again able to visit the Oakland County Jail Lobby to make deposits to inmate accounts, ask questions to staff members, and use the onsite video visitation system if it's not feasible for them to conduct remote visits. This information is subject to change with any updates to pandemic-related news or CDC guidance.Please visit Smart Communications to register and schedule your visit. All inmate visits take place through a video visitation system and are scheduled by the visitor by appointment ONLY. Until further notice, all visits (on-site and remote) will take place through the jail kiosks (NOT the inmate tablets).
Visitors may select the date and time for their visit by creating an account through Smart Communications. Funds are converted to 'credits' which are used for remote visits (one credit = 0.01). See below for contact information.
Each inmate is allowed one (1) free visit and one (1) paid visit per week. Visits can be either remote or on-site.
Visits must be scheduled at least 24 hours in advance and can be scheduled up to two weeks prior. Visits can be either 15 minutes or 30 minutes long.
Professional Visits are as follows (both on-site and remote):
Every day from 7:15 AM to 8:45 PM
Social (Family and Friends) Visits are as follows (both on-site and remote):
Monday and Tuesday: NO Social Visits
Wednesday, Thursday and Friday: 1:15 PM to 8:15 PM
Saturday and Sunday: 9:15 AM to 4:15 PM
Additional Information:
Only the person who registered as the visitor may visit.
There is no cost to visit on-site (at the jail facility). Off-site visits may be done from a computer or cell phone for a fee of 0.16 (16 credits) per minute. Same rules apply as on-site visits.
One adult visitor and one child visitor is allowed. The visitor must be the adult who scheduled the visit and (if there are multiple children in the family) only ONE child at a time per visit. During on-site visits, children CANNOT be left unattended in the waiting area.
Visitors must have a current valid driver's license, state ID or passport in order to visit.
Proper attire for visitors shall be as follows: Visitors are NOT be permitted to visit/enter the jail facility if they are wearing any transparent clothing, shorts or skirts more than two (2) inches above the knee, tank or tube tops, bathing suits, zippered tops or any revealing attire. Further, any clothing denoting drugs, alcohol, or gang affiliation is NOT allowed. The Visitation Unit staff have full determination regarding clothing that is acceptable for the jail facility.
Mobile Devices: When using a mobile device such as a Smartphone, iPad or tablet, please make sure that the operating system is updated (i.e., iPhone or iPad iOS). This will help eliminate technical issues while visiting and will ensure optimal service.
To schedule a visit, create an account or deposit funds, click on this link: www.smartjailmail.com
Customer Support Line: 888-843-1972