Frequently Asked Questions

Frequently Asked Questions

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How do I register for a software training course?, ​If you would like to register for a course at Information Technology, On-Line Registration is available for your convenience.  You may also submit your completed Registration Form to the IT Receptionist Desk of fax to (248) 858-1006.  You will be sent a confirmation email verifying that your seat is confirmed two weeks prior to the start date of the course.  If you do not receive a confirmation emal before the date of your requested class, please call (248) 858-0810 to make sure that your registration form was received.
How do I get on the IT Training Schedule mailing list?, ​If you would like to receive a copy of the IT Training Schedule, please contact the IT Training Center via email at training@oakgov.com or via phone at 248-858-0810.​
How do I find on-line documentation for County standard software?, ​Documentation can be found in the Service Center Knowledge Base at https://sc.oakgov.com​.​​
How do I receive software technical support from the Training Center?, ​If you are a County employee and are using County equipment on behalf of that County department, please contact the IT Service Center at (248) 858-8812.​
How do I receive hardware technical support from the Training Center?, ​If you are a County employee or representative from a local unit of government and are using County equipment on behalf of that government agency, please contact the IT Service Center at (248) 858-8812.​​