Oakland County, Michigan/Information Technology/About/Administration / Internal Services

Administration / Internal Services

The Administration / Internal Services Division of the Department of Information Technology (IT) is comprised of the following Operational Units:

This Division supports IT and the County in functions related to Project Management, Training and Customer Support. This includes the following:

  • IT Annual Master Planning and Leadership Group Processes.
  • Project Management support and assistance to IT Project Managers.
  • Hands-on instruction and training, customized to the needs of County employees to empower them with skills in standard software products, providing the skills necessary to complete their tasks effectively and efficiently.
  • Service Center Customer Support Services.
  • IT Employee Training and Education.
  • IT Department Communication Processes.
  • IT Service Center - Telephone Communications.
  • IT Purchasing, Accounts Payable, Billing and Clerical staff functions.
  • IT Department Policies and Procedures and Personnel Administration.