Competency Based Training
All of our computer-based and instructor-led training courses are based on our General Employee Competency Model. Detailed course descriptions, the current course schedule and registration information is available in the Current Catalog. The General Employee Instructor-Led Course Matrix and the General Employee Computer-Based Course Matrix show how each course maps to our General Employee Competency Model.
Curriculum Maps have been developed for each instructor-led course. These Curriculum Maps are handed out at the end of each course and list complementary learning opportunities for those interested in learning more about course topics. You can review all of our current curriculum maps for our general employee instructor-led courses below.