What is contact tracing?
Contact tracing is a key strategy to help contain the spread of COVID-19 by following up with people who were in close contact with someone infected with COVID-19.
How does contact tracing work?
The Health Division sends a text to identified close contacts of the infected person to let them know about their possible exposure as quickly as possible. Contacts are asked to participate in daily symptom monitoring electronic survey and given information about how to protect themselves and others, as well as next steps if symptoms begin developing.
We will always:
- Contact you via phone or text. Never in person.
- Identify ourselves as Oakland County Health Division staff.
- Keep your information private.
- Answer any questions you have about COVID-19. We may ask how you are feeling and share tips and resources.
Questions we ask:
- Date of Birth
- Are you an Oakland County resident?
- Do you have any symptoms?
We will NEVER ask for:
- Social Security Number
- Driver’s License
- Credit Card Information
- Immigration status
If you believe that you are being contacted by someone impersonating an Oakland County Health Division contact tracer, do not give them any information. Report scam calls by calling the non-emergency phone number at the local police or Sheriff's Office.
Additional Contact Tracing Information