Important Information for Pontiac Customers:

Letter from Commissioner Nash to Pontiac Customers
Changes to Bill Payment Location
Frequently Asked Questions regarding Water and Sewer Billing Payment
CheckFree Payment Locations list near Pontiac
Link to locate a CheckFree Payment location near you

***Pontiac customers will be able to make payments online effective September 8, 2014.***

Please Note: Payments received during non-business hours will be processed on the next business day.

  • To register for online access please click here
  • To view consumption and billing history, please click here
  • To pay your bill online please click here

Automatic Withdrawl from Checking or Savings

You can have your water and sewer bill automatically paid from your checking or savings account.  Just print out page one of the form below, complete it and return to the Water Resources Commissioner's Office.  If you have more than one account, list additional accounts on page two.

Automatic Payment Authorization Form​​

 Water and Sewer Billing Frequently Asked Questions (FAQs) click here  

To speak with a water/sewer billing representative, please call 248-858-1110 or e-mail us at

The Water and Sewer Billing Desk hours have been expanded. 

  • Walk in hours: 7:30 a.m. to 5:30 p.m. 
  • Call in hours: 7:30 a.m. to 6:00 p.m.
  • Emergencies:  248-624-6366 - Water & Sewer 24-Hour Emergency 
  • 24-Hour Pollution Hotline - 248-858-0931