April through September we are open from 8:30 am to 4:30 pm, Monday through Thursday.
October through March we are open from 8:30 am to 4:30 pm, only on Wednesday.
We are closed 12:00-1:00 pm.
Do you charge for your services?
Yes, we charge a small fee of $5.00 per visit.
How do I submit a plant or insect sample?
It's best to contact us first at 248-858-0902 as different items have varying submission guidelines.
Can I e-mail photographs?
Yes. You will need to take multiple photos that show the damaged area clearly and attach these photos in an email message to us. There is no cost for assistance via email. We do have a 5 MB attachment size limit. If necessary, you may need to send more than one message so that the attachments do not exceed this limit.
Do you come out to homes to answer questions?
No, we do not come out to individual homes.
Can you recommend lawn care/pest control/landscape companies?
No, we are not permitted to make commercial recommendations.
Can you tell me where I can find a certain tree/flower/shrub, etc.?
No, we do not maintain commercial inventory lists.
