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Frequently Asked Questions
How do I register for a software training course?
How do I get on the IT Training Schedule mailing list?
How do I get on the IT Quarterly newsletter mailing list?
How do I find on-line documentation for County standard software?
How do I receive software technical support from the Training Center?
How do I receive hardware technical support from the Training Center?
How do I register for a software training course?
If you would like to register for a class at Information Technology, please complete the Training Registration Form found under www.oakgov.com/ittrain/assets/docs/register.pdf and have your supervisor sign it. Submit your completed registration form to the IT Reception Desk or fax to (248) 858-1006. You will be sent a confirmation letter verifying that your seat is confirmed two weeks prior to the start date of the class. If you do not receive a confirmation letter before the date of your requested class, please call (248) 858-0810 to make sure that your registration form was received.
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How do I get on the IT Training Schedule mailing list?
If you would like to receive a copy of the IT Training Schedule, please contact Vickie Worrell via email at worrellv@oakgov.com or via phone at 248-858-4082.
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How do I get on the IT Quarterly newsletter mailing list?
If you would like to receive a copy of the IT Quarterly newsletter, please contact Vickie Worrell via email at worrellv@oakgov.com or via phone at 248-858-4082.
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How do I find on-line documentation for County standard software?
Instructions can be found under the Documentation section of the Training Center web site.
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How do I receive software technical support from the Training Center?
If you are a County employee and are using County equipment on behalf of that County department, please contact the IT Service Center at (248) 858-8812.
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How do I receive hardware technical support from the Training Center?
If you are a County employee or representative from a local unit of government and are using County equipment on behalf of that government agency, please contact the IT Service Center at (248) 858-8812.
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