The Administration / Internal Services Division
of the Department of Information Technology (IT) is comprised of the following Operational Units
This Division supports IT and the County in functions related to Project Management
and Customer Support
. This includes the following:
- IT Annual Master Planning and Leadership Group Processes.
- Project Management support and assistance to IT Project Managers.
- Hands-on instruction and training, customized to the needs of County employees to empower them with skills in standard software products, providing the skills necessary to complete their tasks effectively and efficiently.
- Service Center Customer Support Services.
- IT Employee Training and Education.
- IT Department Communication Processes.
- IT Service Center - Telephone Communications.
- IT Purchasing, Accounts Payable, Billing and Clerical staff functions.
- IT Department Policies and Procedures and Personnel Administration.