Administration/Internal Services Division-Information Technology

The Administration / Internal Services Division of the Department of Information Technology (IT) is comprised of the following Operational Units:

• Project Management Office (PMO)
• Service Center
• Training & Support
• Administrative Services 

This Division supports IT and the County in functions related to Project Management, Training and Customer Support. This includes the following:

• IT Annual Master Planning and Leadership Group Processes.
• Project Management support and assistance to IT Project Managers.
• Hands-on instruction and training, customized to the needs of County employees to empower them with skills in standard software products, providing the skills necessary to complete their tasks effectively and efficiently.
• Service Center Customer Support Services.
• IT Employee Training and Education.
• IT Department Communication Processes.
• IT Service Center - Telephone Comunications.
• IT Purchasing, Accounts Payable, Billing and Clerical staff functions.
• IT Department Policies and Procedures and Personnel Administration.