Supervisory Development

Training courses offered to supervisors or employees in a lead role are based on the  Supervisor Competency Model (file size 251k) and focus on interpersonal, leadership and managerial/supervisory skills.  The list below shows which courses map to each domain.

Training Options for Supervisors and Above

Interpersonal Skills

• Effective Communication Skills for Supervisors
• Governmental Ethics for Supervisors: Leading by Example
• One Leadership Style Does Not Fit All: Situational Leadership for Supervisors

Leadership Skills

• Effectively Leading Change Initiatives
• So Now You're the Supervisor
• Working Toward Effective Solutions: Dealing with Conflict

Managerial/Supervisory Skills

• No Cost/Low Cost Ways to Increase Employee Satisfaction
• Planning and Organizing for Supervisors
• Promoting Optimal Performance for Supervisors
• Solving Problems and Making Effective Decisions

Refer to the  Supervisor Course Matrix (file size 47k) to view how each course maps to individual competencies within the Supervisor Competency Model.

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