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General Employee Development
Training courses offered to all employees are based on the General Employee Competency Model (file size 267k) comprised of three domains: interpersonal, collaboration and self-management skills. The list below shows which courses map to each domain.
Training Options for All Employees
Interpersonal Skills
Effective Communication Skills
Exploring Diversity and Individual Differences
Making Effective Presentations
Collaboration Skills
Assisting the Difficult Client
Managing Conflict Using Personality Type
Myers Briggs Fundamentals: Understanding and Applying Personality Type
Self-Management Skills
Business Process Redesign
Compassion Fatigue: The Cost of Caring
Managing Time Effectively
Mastering Change
Taking Charge of Stress
Refer to the General Employee Course Matrix (file size 43k) to view how each course maps to individual competencies within the General Employee Competency Model.
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