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General Employee Development
Training courses offered to all employees are based on the  General Employee Competency Model (file size 267k) comprised of three domains: interpersonal, collaboration and self-management skills. The list below shows which courses map to each domain.
Training Options for All Employees
Interpersonal Skills
Effective Communication Skills Exploring Diversity and Individual Differences Making Effective Presentations
Collaboration Skills
Assisting the Difficult Client Managing Conflict Using Personality Type Myers Briggs Fundamentals: Understanding and Applying Personality Type
Self-Management Skills
Business Process Redesign Compassion Fatigue: The Cost of Caring Managing Time Effectively Mastering Change Taking Charge of Stress
Refer to the General Employee Course Matrix (file size 43k) to view how each course maps to individual competencies within the General Employee Competency Model.
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