Introduction to Social Media Marketing and using Twitter for Business
Millions of people are using Twitter and social media for fun, but it is also a powerfulbusiness tool that can connect you with your customers, potential customers and the world.
Social media is a two-way marketing channel - a conversation with your customers. With social media marketing and Twitter you can leverage these conversations and relationships to: increase brand visibility and reach, be established as a thought leader and expert in your field, give real time customer service, stay on top of the industry trends and conduct competitive research, build brand advocates, and yes, you can see a measurable ROI, even sales!
But before you jump in to Twitter and start using social-media, learn how to get these results with an introduction to social media marketing and Twitter for business.
You will learn:
How to sign yourself and/or your business up for Twitter
How to set up your account and profile and choose the best Handle (user name)
How to navigate Twitter
Twitter lingo
How to find (the right) people and business to follow
How to use lists to manage who you follow as well as your followers
How to Tweet, ReTweet, Mention, and Direct Message other users
Use of Hashtags
Twitter Privacy
How to protect yourself and your brand on Twitter
How to establish and track your digital footprint
How to stay on top of social media and Twitter trends