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eGovernment: An Enterprise Approach


Oakland County has adopted a cost-effective approach for meeting the challenges of eGovernment. Wherever possible, individual County or local agency and program needs will be met by technology investments and resources that can be used by all. As a result, economies of scale reduce unit costs. Specialized, scarce and expensive resources that are not affordable by individual agencies or initiatives can be made available by combining funding sources and sharing resources.

This enterprise eGovernment approach emphasizes technology investments that maximize service to the customer and are efficient and economical, whereby computing and communications infrastructures are self-monitoring and able to be supported in a cost-effective manner. Further, technology investments must support County programs' missions, goals and objectives. Investments must enable the reengineering of business processes, the streamliuning of communications within County and local government, and the creation of new and better methods of serving the public.

This enterprise philosophy embraces the belief that solid technical and business foundations of shared technology infrastructure services and common business models are necessary to implement eGovernment objectives.