eGovernment facilitates the interaction among various stakeholders of the county. It continuously evaluates its performance and goals through interaction and feedback. As projects are identified, eGovernment manages implementation.
Editorial/Content Maintenance: eGovernment reviews and updates common areas of the Oakland County Web site, such as the About section, home page features, etc. It also provides support and consulting to departments regarding web content.
Graphics: eGovernment provides assistance to those areas of Oakland County with Web sites, including graphics rendering, optimizing and creating. Photography and other imaging requirements are also provided as a service to the Web site.
Help Desk/Support: Through the Oakland County hardware/software support Help Desk, the eGovernment team is available to answer questions and help Web site content managers through any problems or issues they may be having.
Standards: eGovernment evaluates and implements standards related to eGovernment projects and applications. An online Web Standards Guide is available to all Oakland County content managers and application developers. Standards include content, graphics, application and identity guidelines.
Statistical Reporting: eGovernment provides statistical information (usage reports) for each service area within the Oakland County Web site.
Training/Communications: eGovernment makes TeamSite (Content Management System) training available to all eligible departmental employees (content managers). Training includes two half-day sessions with a reference manual and training workbooks handed out to each participant. Other communication services provided include the publication of White Papers, Case Studies, Fact Sheets, and other information related to documenting Oakland County eGovernment.
Web Site/Application Development: eGovernment provides consulting and hands-on site development services to eligible departments and units of Oakland County, as well as the development of global (all-County) applications that will enhance online service delivery (commerce applications, etc.).
