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E-Filing Frequently Asked Questions

Electronic Filing is a program that allows specified court documents to be filed electronically with the Clerk's Office.  Wiznet, our chosen vendor, provides a portal through which documents are filed.  Administrative Order 2007-3 provides the rules and out line of the program.  Participating judges and case types are listed on the Efiling Information web page.  Training on the system is provided in person, on line or via a video.  A list of general E-filing information can be found below.

Is this a mandatory or voluntary system?

It is a mandatory system for civil cases assigned to the Oakland County Court bench, as well as all Divorces without Children (DO) and specific cases in the Probate Court. For further information, refer to the Court's website at http://www.oakgov.com/clerkrod/efiling/

What are the computer requirements for using the E-Filing System?

E-File & Serve is a web-based system.  The requirements are satisfied with typical office workstations.  There are no special setup issues or software installations required.
  • Web Browser Requirements: E-File & Serve is supported by current versions of the Windows operating system using Internet Explorer 5 or above.
  • Connections Requirements: High-speed connection is recommended.
  • Minimum Screen Resolution: For best results, a setting of 1024 X 768 is highly recommended.  If necessary, users can set their monitors to 800 X 600 pixels, but doing so may compromise the graphic display.

Can this E-Filing System be used to initiate cases and to file into existing cases?

Electronic case initiation is required in civil cases in the Circuit Court via the Tyler Odyssey Efile & Serve application. Case initiation on all other cases is done in paper, in the traditional fashion.

What is the deadline for e-filing?

The E-Filing System is available 24/7 but, as in the past, a filing must be submitted and time stamped by 4:30 p.m. to be considered filed for that business day.  In other words, you can file at midnight and the filing will be stamped for the time it is received by the system, but it will not be recognized as having been received by the court clerk until the next business day.

How do I access the system?

Go to the following website: https://www.wiznet.com/oaklandmi.

Will I ever be automatically logged off the E-Filing System?

You will not time out as long as you are entering data, submitting forms or reviewing case information on the system.  E-File & Serve will automatically log you off, however, after a one-hour period of system inactivity.  While many people multi-task in challenging environments and might think that a longer period should be provided, this is an issue of internet security.

Why am I having difficulty viewing the entire web page on my screen?

You may need to adjust the screen resolution on your computer.  To do this, follow the instructions below:
  • On a clear area of your computer desktop, right click and select Properties
  • The Display Properties dialog box will appear; from there click Settings
  • Under Screen Resolution or Screen Area, slide the bar to select 1024 X 768 pixels
  • Click Apply, then OK

Is technical support available?

For any technical support issues, you should contact Wiznet Technical Support at 1-800-297-5377 or support@wiznet.com.  Technical assistance will generally be available from 9:00 a.m. to 5:00 p.m. Monday - Friday.

Is documentation available for using the E-Filing System?

The User Guides, FAQ's and Quick Start Guides are available from the Home page of the Wiznet E-Filing system: https://www.wiznet.com/oaklandmi.

How can I sign up for Wiznet training?

You may sign up for training by contacting Wiznet Technical Support at 1-800-297-5377 or support@wiznet.com.  You may also go to the Home page of the Wiznet E-filing system at the following link https://www.wiznet.com/oaklandmi.  In person training may be available at the courthouse.  Please refer to the court's website at http://www.oakgov.com/clerkrod/pages/efiling/default.aspx for dates and times.